Privacy Policy
We are committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we collect, use, and safeguard your data.
Who We Are
Our website address is: https://civinnovate.com
CivInnovate is a professional civil engineering, surveying, and construction solutions company committed to maintaining the highest standards of data privacy and protection.
📋 Quick Navigation
Comments & User Interactions
When you interact with our website through comments or contact forms, we collect specific information to provide you with the best possible service and protect against spam.
Information We Collect:
- Data shown in comment forms (name, email, website)
- IP address for spam detection and security
- Browser user agent string for technical optimization
- Timestamp of your interaction
🔒 Gravatar Integration
An anonymized hash of your email address may be provided to Gravatar to display your profile picture. Your profile picture becomes publicly visible with your approved comments. Review Gravatar's privacy policy at automattic.com/privacy.
Media & File Uploads
We take special care when handling media files and uploads to protect your privacy and location information.
⚠️ Important Privacy Notice
Avoid uploading images with embedded location data (EXIF GPS information). Visitors can potentially extract location data from images on the website. We recommend removing metadata before uploading.
For professional project files and documents, we implement additional security measures to protect sensitive engineering and construction data.
Cookies & Tracking Technology
We use cookies to enhance your browsing experience and provide personalized services. Here's how we use different types of cookies:
Comment Cookies:
- Save your name, email, and website for convenience
- Duration: 1 year
- Purpose: Avoid re-entering details for future comments
Session Cookies:
- Temporary cookies to test browser compatibility
- Duration: Until browser is closed
- Purpose: Technical functionality testing
Authentication Cookies:
- Login information and display preferences
- Login cookies: 2 days (or 2 weeks with "Remember Me")
- Screen options: 1 year
- Editorial cookies: 1 day
Embedded Content from External Websites
Our articles may include embedded content such as videos, images, or interactive elements from external websites (YouTube, Google Maps, social media platforms, etc.).
📊 Third-Party Data Collection
Embedded content behaves as if you visited the external website directly. These platforms may collect data about you, use cookies, and track your interactions, especially if you're logged into their services.
We carefully select trusted third-party services and recommend reviewing their privacy policies for complete information about their data practices.
Data Sharing & Third Parties
We maintain strict control over your personal information and limit data sharing to essential functions only.
Limited Data Sharing Includes:
- IP addresses in password reset emails for security verification
- Spam detection services for comment moderation
- Essential service providers under strict confidentiality agreements
We never sell, rent, or trade your personal information to third parties for marketing purposes.
Data Retention Policies
We retain your information only as long as necessary to provide our services and comply with legal obligations.
Retention Periods:
- Comments: Retained indefinitely for automatic approval of follow-up comments
- User Profiles: Until account deletion is requested
- Contact Form Data: 3 years for business correspondence
- Technical Logs: 12 months for security and performance analysis
All users can view, edit, or delete their personal information at any time through their user profile (username cannot be changed for security reasons).
Your Privacy Rights
You have comprehensive rights regarding your personal data. We are committed to honoring these rights promptly and completely.
Your Rights Include:
- Access: Request a complete export of your personal data
- Rectification: Correct any inaccurate personal information
- Erasure: Request deletion of your personal data
- Portability: Receive your data in a machine-readable format
- Objection: Object to certain types of data processing
📝 Legal Obligations
We may retain certain data for administrative, legal, or security purposes as required by law, even after deletion requests.
Data Transfer & Security
We implement robust security measures to protect your data during transfer and storage.
- Visitor comments are processed through automated spam detection services
- All data transfers use encryption protocols (SSL/TLS)
- Regular security audits and vulnerability assessments
- Secure data centers with restricted access controls
📞 Privacy Questions or Concerns?
If you have any questions about this privacy policy or wish to exercise your data rights, please contact us at civil@civinnovate.com. We typically respond to privacy inquiries within 48 hours.